Who are you talkin’ to?

When it comes to user research – particularly that of gathering user feedback directly and personally – who you talk to is just as important as knowing who is using your public website everyday. At colleges and universities, which are highly political organizations in and of themselves, it is most important to talk to a […]

Lake Washington Institute of Techology Redesign

The redesign project for Lake Washington Institute of Technology involved user research which resulted in developing a new information architecture, page layout and design to attract the primary audience. Working collaboratively with the internal web and marketing team, Kanner Kreative was able to provide guidance in user research, develop a new information architecture, content strategy and page […]

Tea of the Year

A site created to select the favorite tea amongst tea enthusiasts from the US and around Europe. Each year a tea is selected to be tea of the year. This site uses a simple form to gather nominations and the user’s experience with each tea they’ve nominated.

User Research for a College

Pasadena City College needed to better understand their users. A full user research initiative was established for of their site as it moved to a new content management system, OmniUpdate. The homepage had become cluttered with links for audiences other than the main target audience – new students. User research involved one-on-0ne stakeholder interviews, focus […]